TERMS & CONDITIONS STORE POLICY INFORMATION
The "Buyer" or "Customer" is understood to be the individual or organization that buys or agrees to buy the Goods and/or Services from the Seller. The "Seller" is understood to be "123StudioToyboxCollectibles" or any official representative of "123StudioToyboxCollectibles." "www.123StudioToyboxCollectibles.com" is understood to be officially owned and operated by "123StudioToyboxCollectibles." A "Sale" is understood to be the agreement between the Seller and the Buyer as explained in these definitions for the sale and purchase of Goods and/or Services incorporating these Terms and Conditions. Likewise of a "Sale", an "Order" is understood to be that which is made by a "Buyer" with the intention of and for the purposes of completing a sale. "Goods" are understood to be any merchandise that the Buyer agrees to buy from the Seller. "Services" are understood to be those that are offered to "123StudioToyboxCollectibles" customers exclusively on this website alone.
Material from www.123StudioToyboxCollectibles.com and any other World Wide Web site owned, operated, licensed, or controlled by 123StudioToyboxCollectibles or any of its related, affiliated, or subsidiary companies (together, "123StudioToyboxCollectibles") may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of 123StudioToyboxCollectibles EXCEPT: you may download one copy of the material on one computer for your personal, non-commercial home use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. Modification or use of the materials for any other purpose violates 123StudioToyboxCollectibles intellectual property rights. The material in this site is provided for lawful purposes only. If you download software from our site, the software, including all files, images, contained in or generated by the software, and accompanying data (together, the "Software") are deemed to be licensed to you by 123StudioToyboxCollectibles. Neither title nor intellectual property rights are transferred to you, but remain with 123StudioToyboxCollectibles, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert the Software in any way in any form at any time.
CONDITIONS: Top
These Terms and Conditions shall apply to all sales of goods and services between "123StudioToyboxCollectibles" and any buyer and shall prevail over any other documentation or communication from the buyer. Placing an order for goods using this website shall be deemed conclusive evidence of the buyer’s acceptance of these Terms and Conditions. Any variation to these Terms and Conditions (including any special terms and conditions agreed between the buyer and seller) shall be inapplicable unless agreed to in writing by the Seller.
ORDERING: Top
When a buyer places an order, he or she agrees pursuant to these Terms & Conditions and is subject to acceptance by the seller under all circumstances. The seller may choose not to accept an order or decline a sale for any reason. Under certain circumstances, 123 Studio Toybox Collectibles reserves the right to charge restocking fees of no less than 20% when applicable.
PRICES: Top
All orders placed on the 123 Studio Toybox Collectibles website for any and all merchandise, additional services and delivery & shipping costs and services are officially subject to any and all prices that are shown in the Cart at the time of checkout. In addition, confirmation emails are usually sent to buyers who have submitted an official order in the 123 Studio Toybox Collectibles' Cart, however, where applicable, the CART overrules all emails in the event of a dispute on price. Prices for goods and services on this website are exclusive of delivery costs and/or services including handling, insurance or additional special delivery charges. Prices outside of the actual cost for goods and services are usually supplied to the buyer at the time a sale or order is created. In cases where shipping costs verification is necessary, the customer is notified after an order has been placed, usually by email.
ADDITIONAL SERVICES: Top
An "Additional Services" offer or "Special Offer" is an option that could be made available at any time. The offer may be in the form of either a service or a product and is offered at a point in time when you are ready to check out. Any FEE associated with such an offer is clearly indicated before you confirm your acceptance allowing you to decide whether or not to accept the "Service" or "Offer" being made to you. If you accept, then the stated fee is added to your checkout total automatically.
SHIPPING: Top
Orders are accepted from any country in the World. We ship packages usually within five days of an order having been placed. If you are looking for a gift item and need to have it for a specific point in time, it is always a good idea to email us so that we can tell you if we will be able to accommodate your request. You are welcome to request a rush order to be placed on your package for an additional fee. This would insure that your items would ship out within 24 hours of either receipt of your payment or if paying by check, within 24hrs after the 10 day clearance of payment expires as explained below under Payment Options & Policy. ALL packages are sent by the United States Postal Service and in most cases will have a tracking number available. Please be aware that the USPS may not offer tracking on many international packages. However, if you need an update on a package that does have available tracking, let us know and we will promptly get you that information. By email, quotes for shipping & handling charges are available upon request at any time before an order is made.
It is understood that time of delivery shall not be the responsibility of the Seller and that the seller shall not be liable for any losses, costs, damages or expenses incurred by the buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date. Likewise, incorrect shipping addresses given to us without notification of a correction before your package leaves our facility are the responsibility of the buyer.
Quotes and estimates for delivery times are expressly given AS IS as supplied to us by the carrier that we use. Delivery of the goods shall be made to the buyer’s address specified in the order and the buyer shall make all arrangements necessary to take delivery whenever the goods arrive at the intended destination. Title and risk in the goods shall pass to the buyer upon delivery. The seller takes no responsibility where an incorrect address is supplied. The seller takes no responsibility after the carrier confirms the delivery where either packages are intercepted by someone other than the addressee or where theft of property from the addressee's address occurs.
Note for International orders: Restrictions may apply on some items prohibiting them from being shipped to certain countries outside of the U.S. Feel free to visit the United States Postal Service website on the details for each country and what items are prohibited. You should also understand that your customs department may charge you a fee based on the value of your shipment at the time of delivery. For more details, see about valuing your shipment under INSURANCE just below as "123StudioToyboxCollectibles" will not be responsible for these charges.
STOCK AVAILABILITY: Top
Goods that appear as available on this website are on a first come first serve basis. We work hard to keep our inventory numbers accurate and up to date but it is possible with our quickly changing stock that availability can change before we've had a chance to perform an update. We also reserve the right to remove items from stock at any time. Therefore, "123StudioToyboxCollectibles" takes no responsibility for inaccuracies in it's inventory and will not be liable to anyone for not being able to complete an order or a sale. If after you have paid for merchandise, we are not able to fill your order in any way, we will allow you the option of either choosing a replacement item or receiving a refund in the same manner that you paid.
WARRANTY: Top
Because most of the goods we sell are from secondary markets, warranty is limited to the description that is clearly stated for each item. All goods are sold AS IS. For more details on item returns, see our Return/Refund Policy.
INSURANCE: Top
Insurance is not available for all countries outside of the U.S. We will inform those ordering from outside the U.S. on whether or not your international order can be insured. For all US orders and those international orders that qualify for coverage, insurance will be paid out only in the form of an identical REPLACEMENT item, not a refund, so long as the item is still available(See Return/Refund Policy below for the exception to the rule). Insurance will only be added if you request it and if available. WE ARE NOT RESPONSIBLE FOR DAMAGES OR LOSS ON ANY ORDERS THAT DO NOT HAVE INSURANCE. However, if a package that is insured does happen to get damaged in transit, then the merchandise including the damaged packaging that it was shipped in must be returned to us inside a new package so that we can use that evidence to support the claim to be filed with the US Post Office from our end. Only after the Post Office has reviewed the evidence and confirms the reimbursement, can we then send you a REPLACEMENT item. Similarly under the coverage of insurance, if a package gets lost in transit, the Post Office requires a 30 day period of time to expire from the date of shipping before reimbursement can be made. Note for International orders with Insurance: By valuing your package for purposes of insuring it, you should understand that your customs department may charge you a fee based on that value at the time of delivery. Please be aware of this before you choose to insure your item and check with your customs office to see what charges may apply as "123StudioToyboxCollectibles" will not be responsible for these charges.
PAYMENT OPTIONS & POLICY: Top
WE DO NOT ACCEPT PAY PAL
Many people feel comfortable in using the Paypal service. But our experience in the past has led us to believe that it may be possible for a single transaction mishap to snowball into a frozen Paypal account which could in turn lead to customer funds being frozen having nothing to do with the actual mishap. The possibility for such an inconvenience to our customers is one that we wish not to allow the opportunity for.
We offer our customers the safest form of payment, that being their own credit card through our secure online Merchant Account.
You can use one of the following cards to make your purchase.
All merchandise, additional services and delivery & shipping costs and services are required to be paid up front before any goods and/or services can be delivered. Merchandise is held for three days to allow you time enough to make your payment when using a credit card and seven days for all other Payments by Mail as outlined below. When using a Payment by Mail, if you feel that your payment cannot be postmarked within seven days, you may send us an EMAIL to request an additional seven day payment extension. However if we receive no credit card payment within 3 days or notification from you after 7 days for a payment extension or a postmarked payment within 2 weeks, then restocking fees will apply to reorders beyond that period of time of no less than 20%.
Other available options for making payments are as follows:
"Money Order"(US Bank, Store or Postal or International Money Order for US dollars on foreign shipments)
"Personal Check"(Because of the quick turnover on many of the types of goods that we sell and the forced minimum 10 to 14 day waiting period for checks to clear, personal checks can only be accepted if you agree to the following... If for whatever reason your check does not clear, you will be required to pay an additional $25 banking fee to the total amount due for your order. It is possible that a wait time of up to 3-4 weeks for delivery of your package can occur when using this form of payment.)
"Bank Cashier's Check"(Only US issued Bank checks are accepted)
"U.S. Cash"(We do not encourage that you send cash, but for those who wish to do so, understand that CASH, NOT EURO(Euro is not accepted in the US), would be sent at your own risk. There are ways to send US cash in an envelope using various services that the US Postal Service provides so that it would have a far less risk of being lost. "Priority" for example. Or even "Signature confirmation" to assure that it gets to it's destination. These services are available for a very minimal fee from the US Postal Service and sending payments this way can sometimes be a good alternative depending upon your situation.)
NOTE: International orders that request to use credit cards for payment must be pre-approved by us before we can accept payment. There is an increasing number of fraud buyers from overseas and we may need to ask for additional information before an order can be confirmed so please be patient with us. It is for everyone's protection that we do this.
RETURN/REFUND POLICY: Top
Because we sell goods both new and used, each product is described as such. While we take care in describing all the items we sell as best as we can, it should not be assumed that the goods we describe are anything other than what is stated in the description. Because most of the goods we sell are from secondary markets, we have no way of returning items for refunds, so it is important for you to email us with any questions or doubts you may have regarding product packaging and condition BEFORE making your purchase. Once you take delivery of the goods, you have 3 days to notify us of any issues after which time you shall be deemed to have accepted the goods.
ALL SALES ARE FINAL. A refund can only be issued under the following two circumstances:
A. If an obvious mistake was made on our part in the description of any of the goods that we sell. For instance, you ordered the color Blue and you got the color Red instead. If by chance you were sent an item other than what you paid for by mistake, then an exchange will be made for the right item to correct that mistake. If the right item happens to be out of stock, then you will be issued a refund or credit(your choice) towards another item.
B. Similarly, if goods that were insured are damaged or lost in transit, then identical REPLACEMENT(S) would normally be sent out(See Insurance info above) unless the item is no longer available. In that case then you would be issued a refund for the purchase price.
NOTE: Any refunds that are made will be the purchase price only, not the shipping & handling charges. Shipping & handling charges are NOT refundable. Returns must be received within 7 days of notification request accompanied by an (RMA)Return Merchandise Authorization number which you will get from us via email. We reserve the right to charge a 20% restocking fee on all returns.
Please note: Orders may be cancelled only prior to your package having left our facility on it's way to the carrier. Once your package has left our facility, it is deemed shipped at which time we will not have the ability to cancel the order. A tracking number for your order can be provided only upon request if needed for any reason. For more on SHIPPING, please see the details under that heading by scrolling up above.
RESTRICTION OF LIABILITY: Top
"123StudioToyboxCollectibles" will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. "123StudioToyboxCollectibles" will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if there is negligence or "123StudioToyboxCollectibles" or an authorized "123StudioToyboxCollectibles" representative has been advised of the possibility of such damages, or both.
WEBSITE PERFORMANCE: Top
The "123StudioToyboxCollectibles" website will function on most laptops, popular mobile devices and operating systems. We suggest that when using such devices, user experience is best achieved by way of using at the very least, an up-to-date large screen tablet or desktop computer.
PRIVACY POLICY: Top
Your privacy is VITAL to us. We wouldn't want our personal information being handed out to everyone without our approval and understand exactly just how important that is. So you can expect that we would never hand out ANY of your information to ANYONE for ANY reason. You should know that our website does not use "Cookies" for it's general use. However, external sites that we supply to you for services rendered at your option such as making a payment, do. The purpose of this is to enable sites such as credit card companies to efficiently process your payment if paying by credit card. There may be links on our site to external sites that supply information or services that also use cookies.
You do have the option of declining the use of cookies or disabling them. The settings on your computer browser will allow you to complete this task. However, if cookies that third party sites we use to accept your payment processing are unable to use them, then it is possible that you would not be able to complete your payment via those specific services. Of course you do have other payment options that can be used that do not require the use of cookies(See "Payment Options & Policy").
Address information that you supply to us is held in a password protected file and only used to process the orders that you place. It is NEVER used for anything other than for informing us of where to ship your package. We do NOT hand out your address or personal information to anyone else, EVER!!
You do have the option of declining the use of cookies or disabling them. The settings on your computer browser will allow you to complete this task. However, if cookies that third party sites we use to accept your payment processing are unable to use them, then it is possible that you would not be able to complete your payment via those specific services. Of course you do have other payment options that can be used that do not require the use of cookies(See "Payment Options & Policy").
Address information that you supply to us is held in a password protected file and only used to process the orders that you place. It is NEVER used for anything other than for informing us of where to ship your package. We do NOT hand out your address or personal information to anyone else, EVER!!
WEBSITE & COPYRIGHT DISCLAIMER: Top
The material in this site could include technical inaccuracies or typographical errors. "123StudioToyboxCollectibles" may make changes or improvements at any time. THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. "123StudioToyboxCollectibles" DISCLAIMS ALL WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. "123StudioToyboxCollectibles" DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. "123StudioToyboxCollectibles" DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT "123StudioToyboxCollectibles") ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU, TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
This website may contain downloadable materials as well as links to external sites. "123StudioToyboxCollectibles" and it's owners are not responsible for, and have no control over, the content of such downloadable materials or external sites. You understand that "123StudioToyboxCollectibles" cannot and does not guarantee or warrant that files or software of any kind, or from any source, available for downloading through this website, will be free of infection or viruses, worms, Trojan Horses or other code or defects that manifest contaminating or destructive properties.
123 Studio Toybox Collectibles does not manufacture the products that are offered for sale on this site. Distinguished or recognizable brand names whose registered logos or group trademarks appear on this site do not sponsor, authorize or endorse this site. 123 Studio Toybox Collectibles is in NO way affiliated with any said brand names or their subsidiaries.
HOW TO VIEW THE ITEMS IN YOUR CART:
Click the button that says "Click to View Cart" in the upper most left corner of the page. You must then select a shipping location from the Country or/and State drop down lists. Once you do, you'll be able to scroll down the invoice that appears with the details of your order. It is only possible to view the cart by clicking the "Click to View Cart" button. The cart CANNOT be opened by using the back or forward arrows on the browser. If cart is "OPEN" then a browser arrow click will close cart and show a store page depending on the arrow direction selected.
CHECK OUT & PAY FOR YOUR ORDER (USA ONLY):
Once after you've selected a shipping location, you will have the option at the top of that page to either use a "Credit Card" or send a "Payment by Mail" to pay for your order. You can also select whether or not to "Insure" your order or add "Rush Order" services as well. Keep in mind that once you click the "CONFIRM" button, your order becomes official and changes are no longer allowed. At that point, you may only select to either pay for your order by Paper Payment or Credit Card. Just simply follow the instructions that are given to complete your transaction and if you have any questions, feel free to contact us at any time.
INTERNATIONAL:
Please note that ALL international orders must be pre-approved before payments can be accepted due to the high volume of Internet fraud. In addition we would like to ensure that you are not overpaying for shipping & handling costs. We may request additional information and very much appreciate your patience in working with us to make the Internet a safe place to trade. Once you have completed and submitted the "International Order Form" with your shipping details, we will respond ASAP with the shipping & handling costs, final total and details of payment methods available for the order.
EXCESS WEIGHT:
With "large" orders, we would like to ensure that you are not overpaying for shipping & handling costs. Once you have completed and submitted the "Excess Weight Order Form" with your shipping details, we will respond ASAP with the shipping & handling costs, final total and details of payment methods available for the order.
WHAT HAPPENS AFTER YOU SUBMIT AN ORDER:
In all cases except for when you are opting to change from sending a payment via regular mail to payment by Credit Card, after you've submitted an order or confirmed that you intend to send payment via regular mail, the store will NOT allow any further movement or selections of product. The store works this way to prevent you from accidentally placing a duplicate order. When you try to move around in the store after you've submitted an order or confirmed that you intend to send payment via regular mail, most actions will show a message informing you that an order has recently been completed. In order to continue, you must start a new session by clicking the "Empty Cart & Start Over" button located at the top left corner of the page. Doing so will allow you to begin a new order or just look around further within the store. NOTE: You should NOT use the browser refresh/reload or an F5 key reload as that will NOT reset the store correctly.
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